Return and Exchange Policies
Refunds and Exchange Policy
At Liveries.com.au, we strive to provide high-quality products and excellent customer service. Please read our policy carefully:
Digital Products:
- We do not accept refunds or exchanges for any digital products, including livery decal kits, once they have been downloaded.
RC Livery Kits:
- Refunds will only be considered if the RC livery kit is faulty. Please contact us immediately if you encounter any issues with your kit.
- Exchanges are welcomed for RC kits at the buyer's expense for postage, provided the item is returned in its original, unopened packaging and is not damaged.
Miscellaneous Items:
- No refunds or exchanges will be accepted for miscellaneous items unless the item is faulty.
Returns and Exchanges:
- All returns and exchanges must be initiated within 14 days of receiving the items.
- Items must be returned in their original condition and packaging, and at the buyer’s expense for return postage.
If you have any questions or concerns regarding our Refunds and Exchange Policy, please don’t hesitate to contact us. We're here to help!